12-Year Warranty

Thermoformís thermoplastic products are covered under a 12-year warranty in effect from the date of purchase, against manufacturing defects resulting in delamination. Under this warranty, Thermoform will exclusively replace defective thermoplastic products. Such replacement does not renew or extend the warranty time period. This warranty does not apply to:

  • damage due to daily wear and tear;
  • damage due to abusive use or improper use or maintenance;
  • damage resulting from incorrect installation;
  • damage due to accidents or negligence;
  • damage due to exposure to excessive heat sources;
  • damage resulting from alterations or repairs not conducted by qualified Thermoform personnel.

This warranty does not cover transportation, installation or labour costs or other costs resulting directly or indirectly from the replacement of defective products, or any damages, detriments or prejudices. Proof of purchase must be provided. Coverage under this warranty may not be extended or prolonged by any distributors, representatives or agents. Products are replaced according to model, profile, finish, dimensions and quantities of original production. Modifications are entirely at Thermoformís discretion. According to product availability at time of replacement, substitutions may be necessary. Thermoplastic sheets and edges are excluded from this warranty.